Joshua Zuerlein
Papillion,NE
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Immanuel Lutheran Communities. Proven ability to engage guests and enhance their experience while efficiently handling cash transactions. Recognized for training new staff and ensuring compliance with service standards, contributing to a positive team environment.
Overview
4
4
years of professional experience
Work History
Server
Immanuel Lutheran Communities
Omaha, NE
12.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Help out with the elderly and get them safely to their homes.
Cashier
Hy-Vee
Omaha, NE
11.2023 - 12.2025
Helped check people out and helped take groceries out to theIr car
- Provided support during promotional events, engaging customers effectively.
- Collaborated with team members to ensure smooth daily operations and workflow.
- Trained new staff on cash handling procedures and customer service standards.
Cashier
Sol’s Jewelry and Loan
Omaha, NE
05.2022 - 11.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers in selecting jewelry and loan options based on needs.
- Maintained organized cash drawer while ensuring compliance with company policies.
- Handled customer inquiries and resolved issues efficiently to enhance satisfaction.
Education
High School Diploma -
Creighton Preparatory School
Omaha, NE05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Immanuel Lutheran Communities
12.2025 - Current
Cashier
Hy-Vee
11.2023 - 12.2025
Cashier
Sol’s Jewelry and Loan
05.2022 - 11.2022
High School Diploma -
Creighton Preparatory School