Josie Bowers
Minneapolis,MN
Summary
I am sociable, friendly, hardworking, and reliable. Offering four years of experience delivering friendly, prompt service to guests. Skillful in making personalized menu recommendations as well as In-depth knowledge of POS system operations and food safety and sanitation regulations. I have excellent time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
The Loop Minneapolis
Minneapolis, MN
08.2023 - Current
- Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Provided exceptional service to high volume of daily customers.
- Greeted guests in a friendly and professional manner.
Server
Wood + Paddle Eatery
Minneapolis, MN
10.2022 - 07.2023
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Server
Hilltop Pub & Grill Restaurant
Stevens Point, WI
01.2022 - 08.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Stocked server areas with supplies before, during and after shifts.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server /Bartender
Grafittis Sports Bar
Stevens Point, WI
05.2021 - 08.2021
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Cashier
Target
Stevens Point, WI
09.2019 - 08.2021
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
Hostess
Grazies Italian Grille
Stevens Point, WI
10.2017 - 09.2019
Grafittis
- Notified server after seating parties in section to facilitate prompt service, managed a waitlist, bussed and cleaned all of the tables to maintain a clean environment, and assisted servers with running out food to guests.
Education
Bachelor of Arts - Political Science
University of Minnesota - Twin Cities
Minneapolis, MN05.2025
High School Diploma -
Stevens Point Area Senior High School
Stevens Point, WI05.2021
Skills
- Table setup
- Dining room organization
- Guest service
- Table bussing
- Multitasking
- Time management
- Effective customer upselling
- Point of Sale (POS) system operations
- High-volume dining
- Menu memorization
- Service prioritization
- Price memorization
- Wine/Bottle service
Timeline
Server
The Loop Minneapolis
08.2023 - Current
Server
Wood + Paddle Eatery
10.2022 - 07.2023
Server
Hilltop Pub & Grill Restaurant
01.2022 - 08.2022
Server /Bartender
Grafittis Sports Bar
05.2021 - 08.2021
Cashier
Target
09.2019 - 08.2021
Hostess
Grazies Italian Grille
10.2017 - 09.2019
Bachelor of Arts - Political Science
University of Minnesota - Twin Cities
High School Diploma -
Stevens Point Area Senior High School