Josie Fisher
Austin,Texas
Summary
Dynamic and personable professional with extensive experience in customer service and event coordination at Westwood Country Club. Proven ability to enhance guest satisfaction through effective reservation management and exceptional communication skills. Recognized for fostering positive environments and resolving conflicts, ensuring memorable experiences for all guests. First aid certified and dedicated to safety.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Westwood Country Club
Austin, TX
10.2024 - Current
- Greet and welcome members and guests with a professional and friendly demeanor.
- Manage reservations, and efficiently organize seating to maximize guest satisfaction and service flow.
- Communicate with servers, kitchen staff, and management to ensure smooth coordination of dining services.
- Bus tables to maintain a clean, organized, and upscale club for the members.
- Provide personalized service by remembering regular members' names and preferences.
- Handle guest inquiries and concerns promptly and professionally.
- Assist with special events, private parties, and high-volume dining occasions.
- Uphold club policies, dress code, and etiquette to maintain a prestigious atmosphere.
Camp Counselor
Camp Longhorn - Indian Springs
Burnet, TX
07.2024 - 07.2024
- Supervised and ensured the safety and well-being of campers in daily activities.
- Led games, sports, and arts & crafts.
- Fostered a positive, inclusive environment by encouraging camper participation and resolving conflicts calmly.
- Administered basic first aid, and followed emergency procedures when needed.
Tennis Camp Counselor
Westover Country Club
Austin, TX
06.2024 - 06.2024
- Coached campers ages 5-13 on tennis fundamentals.
- Led drills, games, and matches based on different skill levels.
- Ensured camper safety by enforcing court rules and supervising all tennis-related activities.
- Created a positive and encouraging environment to help campers develop teamwork.
- Maintained tennis equipment, and helped set up courts for daily activities.
Education
High School Diploma -
McCallum High School
Austin, TX05-2027
Skills
- Customer service
- Event coordination
- Reservation management
- Communication skills
- Conflict resolution
- First aid administration
Timeline
Restaurant Hostess
Westwood Country Club
10.2024 - Current
Camp Counselor
Camp Longhorn - Indian Springs
07.2024 - 07.2024
Tennis Camp Counselor
Westover Country Club
06.2024 - 06.2024
High School Diploma -
McCallum High School
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