Hi, I’m
Josie George
Mooresville
Summary
Proven customer service expert with a strong background in retail operations at Black Friday the Store. Demonstrated ability to maintain high accuracy levels in all transactions and ensure customer satisfaction through exceptional service. Skilled in cash handling and customer assistance, consistently receiving positive feedback for patience and empathy towards shoppers.
Interest in learning the difference between a dental office versus what is learned in a class, especially when it comes to procedures and techniques.
Overview
4
years of professional experience
1
year of post-secondary education
Work History
Black Friday the Store
Cashier
02.2022 - Current
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
7 Days Family Dental Of Martinsville
Dental Assistant
02.2025 - 08.2025
Job overview
- Supported dentists by providing necessary tools and materials during treatments.
- Educated patients on post-treatment care and oral hygiene practices.
- Scheduled appointments and managed patient records efficiently.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Education
Monrovia High SchoolMonrovia, IN
High School Diploma
05-2025
Area 31 Career CenterIndianapolis, IN
Certification from Dental Assisting
07.2024 - 05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Infection control proficiency
- Instrument sterilization mastery
- Treatment room setup
- Dental staff assistance
Timeline
Dental Assistant
7 Days Family Dental Of Martinsville
02.2025 - 08.2025
Area 31 Career Center
Certification from Dental Assisting
07.2024 - 05.2025
Cashier
Black Friday the Store
02.2022 - Current
Monrovia High School
High School Diploma