Josie Hoare
Salt Lake City,UT
Summary
A dedicated and hardworking student, committed to delivering exceptional customer service. Work experience across multiple roles, consistently maintaining a positive, friendly, and professional atmosphere. Skilled in multitasking, organization, and clear communication with both team members and customers to ensure smooth operations and a positive experience for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Tacoma Lawn Tennis Club
Tacoma, WA
08.2022 - Current
- Greeted customers in a friendly and welcoming manner, answered general questions, and directed to appropriate locations.
- Handled payment transactions and phone calls accurately and promptly.
- Maintained a clean and organized reception area to uphold company image.
Family Nanny
Family
Tacoma, WA
01.2021 - 08.2024
- Transported children to and from school, extra-curricular activities and play-dates.
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
- Maintained cleanliness and organization of children's living spaces and play areas.
- Assisted with homework and educational activities to support academic achievement.
Ski Instructor
Crystal Mountain Resort
Enumclaw, WA
12.2022 - 03.2024
- Maintained a fun, safe, and productive learning environment.
- Instructed skiers of all ages and abilities on safety, proper form, equipment usage, and skiing techniques.
- Conducted end-of-season evaluations for students, offering recommendations for future development.
Education
Bachelor of Science - Environmental Science
University of Utah
Salt Lake City, UT05-2028
High School Diploma -
Bellarmine Preparatory School
Tacoma, WA06-2024
Skills
- Customer service
- Guest relations
- Leadership
- Phone etiquette
- Client communication
- Childcare expertise
- Ski techniques education
Affiliations
- High School Varsity Soccer Captain
- Outdoors enthusiast including skiing and hiking
Accomplishments
- Dean's list at University of Utah
- Weber Prize for Excellence in Writing
Certification
- Food Handler License
- CPR certification
References
References available upon request.
Timeline
Ski Instructor
Crystal Mountain Resort
12.2022 - 03.2024
Front Desk Receptionist
Tacoma Lawn Tennis Club
08.2022 - Current
Family Nanny
Family
01.2021 - 08.2024
- Food Handler License
- CPR certification
Bachelor of Science - Environmental Science
University of Utah
High School Diploma -
Bellarmine Preparatory School
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