Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josie Jacobs

Paradise Valley,AZ

Summary

Dedicated host with strong customer service and teamwork skills. Proven ability to manage reservations efficiently, train staff, and maintain a welcoming atmosphere to enhance guest experiences.

Detail-oriented barista manager with expertise in optimizing operations and training teams. Known for adaptability and exceptional communication, contributing to improved workflow and customer satisfaction in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Host

Blanco
Scottsdale, AZ
09.2025 - 03.2026
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists efficiently to optimize seating arrangements.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Assisted in maintaining cleanliness and organization of dining area.

Barista Manager

Nautical Bowls
Scottsdale, AZ
10.2024 - 05.2025
  • Supervised daily operations, ensuring high-quality beverage preparation and customer satisfaction.
  • Trained and mentored new baristas on product offerings and service standards.
  • Managed inventory levels, placing orders to maintain stock availability and minimize waste.
  • Implemented efficient workflow processes to enhance team productivity during peak hours.

Host

Zipps Sports Bar
Scottsdale, AZ
01.2024 - 06.2024
  • Greeted and seated guests, ensuring positive first impressions.
  • Managed reservation system, optimizing table turnover rates.
  • Assisted in training new staff on customer service protocols.
  • Coordinated with kitchen staff to communicate guest needs effectively.

Education

High School Diploma -

Chaparral
Scottsdale, AZ

No Degree - Business

Arizona State University
Tempe, AZ
05-2029

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Team player mentality
  • Exceptional communication
  • Detail-oriented

Timeline

Host

Blanco
09.2025 - 03.2026

Barista Manager

Nautical Bowls
10.2024 - 05.2025

Host

Zipps Sports Bar
01.2024 - 06.2024

High School Diploma -

Chaparral

No Degree - Business

Arizona State University