Josie Romero
Oakley
Summary
Dynamic sales associate with a proven track record at Robinsons Mall, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction and driving repeat business through effective relationship-building. Skilled in inventory management and teamwork, consistently ensuring a well-organized sales floor and a positive shopping experience.
Driven fast food Prep Cook with a wide and diverse skill set. Offering two years of quality performance in food service roles. Known for reliability, efficiency, and best-in-class service.
Overview
2018
2018
years of professional experience
Work History
Sales Associate
Robinson Mall
03.2015 - 12.2017
- Assisted customers with product selection and inquiries to enhance shopping experience
- Managed inventory levels, ensuring stock availability and organization on sales floor
- Resolved customer complaints promptly to maintain high satisfaction levels and repeat business
- Participated in promotional events and sales initiatives to drive store traffic and revenue
- Built relationships with customers to encourage repeat business.
Store Crew
Jollibee
2013 - 2015
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale systems efficiently and processed orders.
- Supported smooth operations during peak hours by efficiently handling multiple tasks simultaneously.
- Swept and mopped the floor, wiped windows and fixtures after closing to support cleanliness and maintain an organized store.
- Collaborated with team members to maintain the cleanliness and organization of dining and kitchen areas.
- Assisted in training new crew members on operational procedures and customer service standards.
Education
No Degree - Business Administration And Management
Silliman Universtiy
Dumaguete City, Philippines01-2013
No Degree - BS Nursing
Cebu Institute of Technology University
Philippines, Cebu City01-2010
High School Diploma -
Isabel National Comprehensive School
Philippines05-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
Languages
Bisaya
Tagalog
English
Timeline
Sales Associate
Robinson Mall
03.2015 - 12.2017
Store Crew
Jollibee
2013 - 2015
No Degree - Business Administration And Management
Silliman Universtiy
No Degree - BS Nursing
Cebu Institute of Technology University
High School Diploma -
Isabel National Comprehensive School