Josie Sloan
Jacksonville,FL
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable member of staff successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
J. Alexander's Restaurant
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Sonnys Real Pit BBQ
10.2022 - 05.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Coffee Barista
Starbucks
07.2022 - 03.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Kept product inventory stocked during times of customer congestion and high demand.
Fast Food Crew Member
Zaxbys Resturant
09.2021 - 06.2022
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Camden County High School
Kingsland, GA05.2023
Skills
- Food Sales and Promotion
- Table Setting Arrangements
- High-Volume Dining
- Dish Preparation
- Quality Control
- Order Accuracy
- Performance Improvement
- Wine and Liquor Service
Timeline
Server
J. Alexander's Restaurant
09.2023 - Current
Server
Sonnys Real Pit BBQ
10.2022 - 05.2023
Coffee Barista
Starbucks
07.2022 - 03.2023
Fast Food Crew Member
Zaxbys Resturant
09.2021 - 06.2022
High School Diploma -
Camden County High School
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