Josie Tobin
Boise,ID
Summary
Dynamic kitchen supervisor with a proven track record at Spitfire Tacos + Tequila, excelling in operations management and performance improvement. Expert in enforcing sanitation standards and reducing waste, while enhancing customer satisfaction through effective team training and strategic planning. Committed to driving efficiency in high-volume dining environments.
Overview
5
5
years of professional experience
Work History
Server
Black Bear Diner
02.2025 - Current
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Prepared drinks according to standard recipes.
Kitchen Supervisor
Spitfire Tacos + Tequila
12.2023 - 07.2025
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Planned and executed promotions and special events in close collaboration with management.
- Monitored food preparation, production, and plating for quality control.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
Conformation Specialist
DaBella
08.2023 - 11.2023
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed data entry tasks with accuracy and efficiency.
Kitchen Supervisor
Sawyer Brewing Co
06.2020 - 07.2023
- Monitored food preparation, production, and plating for quality control.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste.
Education
High School Diploma -
Spearfish High School
Spearfish, SD05.2023
Skills
- Operations Management
- Operational Problems Analysis
- Customer service
- Sanitation Standards
- Policy Enforcement
- Waste Reduction
- Schedule Coordination
- High-volume dining
- Performance Improvement
Timeline
Server
Black Bear Diner
02.2025 - Current
Kitchen Supervisor
Spitfire Tacos + Tequila
12.2023 - 07.2025
Conformation Specialist
DaBella
08.2023 - 11.2023
Kitchen Supervisor
Sawyer Brewing Co
06.2020 - 07.2023
High School Diploma -
Spearfish High School
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