Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Josie Zaccoli

Oceanside,NY

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences in the most efficient ways possible.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Rita's
05.2023 - Current

Using organizational skills, I created lists of inventory within the store as well as serving customers utilizing both mobile and in person orders focusing on customer satisfaction.

Customer Service Associate

Town Of Hempstead
05.2022 - Current

Performs cashiering duties, distributing change, and tallying cash receipts, as well as answering customer inquires.

Freelance Photographer

Self Employed
10.2022 - 06.2023

Scheduled and booked events in need of photographers and consulted with clients to discuss style preferences to create mutually agreeable project parameters.

Tutor

Self Employed Services
09.2022 - 05.2023

Provided homework assistance using specific curriculum and materials. Motivating students towards learning and studying to build self-confidence and reduce fear of failure.

Coach

All American Gymnastics
03.2021 - 02.2023

Collaborated with other coaches to create and execute plans. Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.

Education

BBA -

University of Delaware
Newark, DE
05.2027

High School Diploma -

Oceanside High School
Oceanside, NY
06.2023

Skills

  • Customer Service
  • Problem Resolution
  • Prioritizing Calls
  • Organization
  • Innovative

Extracurriculars

National Honor Society - Secretary 

Mu Alpha Theta (Math honor society)

World language honor society

Empowerment club- Vice president 

Student government officer - 4 year reelected (Shared decision maker, class vice president, school secretary)

Model UN- head delegate 

Varsity Badminton- Captain 

Varsity Cheerleading 

Model congress 



Timeline

Customer Service Associate

Rita's
05.2023 - Current

Freelance Photographer

Self Employed
10.2022 - 06.2023

Tutor

Self Employed Services
09.2022 - 05.2023

Customer Service Associate

Town Of Hempstead
05.2022 - Current

Coach

All American Gymnastics
03.2021 - 02.2023

BBA -

University of Delaware

High School Diploma -

Oceanside High School
Josie Zaccoli