Joslyn Garcia
Saratoga Springs,Utah
Summary
Highly motivated and committed, with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring a medical background and team-building skills to a deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Foothill Family Clinic
04.2023 - Current
- Gathered comprehensive client medical history, medication information, symptoms, and allergies to assist in accurate diagnosis and treatment.
- Escorted patients to exam rooms, addressed inquiries, and set up for physician examinations to ensure smooth workflow.
- Managed medical records through efficient filing, organizing, and scanning of documents to maintain accurate patient information.
- Provided orientation and training to new staff on company procedures and policies.
CNA
HaysMed
08.2022 - 01.2023
- Documented patient care activities in electronic health records to ensure accurate and timely information.
- Recorded patient information and care activities in electronic health record to support continuity of care.
- Changed linens in rooms to maintain clean and hygienic environments for optimal patient health.
Customer Service Associate
EOS Fitness
02.2021 - 02.2022
- Enhanced customer satisfaction through proactive strategies that addressed needs and resolved concerns.
- Protected revenue by effectively communicating and negotiating with customers, using refunds as a last resort to ensure satisfaction.
- Ensured accuracy of customer account data through diligent processing of manual forms and timely updates of digital information.
Education
High School Diploma -
Kiowa County High School
Greensburg, KS08.2020
Skills
- Communication skills
- Data entry
- Self-management
- Customer service
- Creative problem-solving
- Medical terminology expertise
Timeline
Medical Assistant
Foothill Family Clinic
04.2023 - Current
CNA
HaysMed
08.2022 - 01.2023
Customer Service Associate
EOS Fitness
02.2021 - 02.2022
High School Diploma -
Kiowa County High School