Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Josselyn Hernandez

Aurora

Summary

Dynamic and dedicated professional with a strong background in customer service at KFC. Proven ability to handle cash transactions accurately while maintaining a balanced cash drawer. Recognized for exceptional patience and empathy in high-pressure situations, ensuring customer satisfaction and fostering team collaboration. Committed to upholding integrity and work ethic in all interactions.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

KFC
07.2022 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

High School Diploma -

Ontario High School
Ontario, OR
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Money handling
  • Team collaboration
  • Written and verbal communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

KFC
07.2022 - 06.2025

High School Diploma -

Ontario High School
Josselyn Hernandez