Jossette Nunez
Anna,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Namaste fit
Anna, TX
02.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Updated customer information in databases regularly to ensure accuracy of records.
- Responded to customer inquiries via phone, email, and in person.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Assisted with scheduling appointments for clients and visitors.
Bail Bondsman
Delta Bail Bonds
McKinney, TX
07.2019 - Current
- Maintained records of all transactions related to bail bonds, including payments received, collateral provided, and court appearances made.
- Organized paperwork related to cases such as arrest warrants, affidavits, indictments, judgments and other documents as required by state laws.
Childcare Provider
Trinity Presbyterian Church
McKinney, TX
04.2022 - 05.2023
- Helped develop motor skills through active playtime activities like running, jumping.
- Encouraged positive interactions between children by providing supervision at all times.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Read books aloud to small groups or individual children.
- Observed children's behavior and development, communicate information with parents.
- Implemented discipline strategies when needed while ensuring the safety of all students.
Swim Instructor
SafeSplash
Mckinney , TX
05.2021 - 08.2021
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Instructed participants on water safety rules and regulations.
- Provided swimming instruction to individuals and groups of all ages.
Education
Associate of Science -
Collin College
McKinney, TX05-2024
Bachelor of Arts - Education
Texas A&M University - Commerce
Commerce, TXSkills
- Customer Service
- Office Organization
- Appointment confirmation
- Appointment Scheduling
- Filing
- Problem-solving skills
- Telephone Etiquette
- Scheduling appointments
Timeline
Front Desk Receptionist
Namaste fit
02.2024 - Current
Childcare Provider
Trinity Presbyterian Church
04.2022 - 05.2023
Swim Instructor
SafeSplash
05.2021 - 08.2021
Bail Bondsman
Delta Bail Bonds
07.2019 - Current
Associate of Science -
Collin College
Bachelor of Arts - Education
Texas A&M University - Commerce