Josslyn McDaniel
Edmond,OK
Summary
Diligent worker with excellent multitasking, organizational and time management abilities. Skilled at promoting positive experiences to new people and strengthening people's loyalty. I bring a positive attitude to every situation and work well with others. I am familiar with customer service, child care, and adaptable to new processes and procedures.
Overview
5
5
years of professional experience
Work History
Server
Cafe 501
10.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders
- Make warm relationships with regular customers.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Academy Sports Outdoors
05.2022 - Current
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
Server
Cafe Volare
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Event Hostess
Gathered Events
05.2018 - 05.2021
- Hosted large groups by engaging with attendees during annual events.
- Selected décor and event materials fitting clients' requests and vision.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
- Set up the decor for the event as well as cleaned up before and after each gathering.
Babysitter
Employer Of Family
05.2018 - 08.2020
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Encouraged children to be understanding and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Supervised children on playground to help develop physical and social skills.
Education
Chisholm High School
Enid, OK05.2023
Autry Technology Center
Enid, OK05.2023
Skills
- Customer Service
- Teamwork
- Cash Handling
- Honest and Ethical
- communication skills
- Time oriented
- Dependable
- A diligent worker
- positive attitude toward every task
- Hospitality Service Expertise
Timeline
Server
Cafe 501
10.2023 - Current
Server
Cafe Volare
05.2023 - 08.2023
Cashier
Academy Sports Outdoors
05.2022 - Current
Event Hostess
Gathered Events
05.2018 - 05.2021
Babysitter
Employer Of Family
05.2018 - 08.2020
Chisholm High School
Autry Technology Center
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