Josue Acevedo
Fort Worth,TX
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized automotive with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.
Overview
2
2
years of professional experience
Work History
General Service Technician
Pep Boys
04.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Evaluated systems according to predetermined checklist and noted issues.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Roofing Laborer
Empire Roofing Corporation
01.2023 - 02.2023
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
Cashier
Dos Amigos
08.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
AutoZone
11.2021 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate of Arts - Automotive Mechanics
Tarrant County College District
Fort Worth, TX08.2023
Skills
- Training and development
- Resource allocation
- Power tools operation
- Hand tools proficiency
- Time management
- Soldering techniques
- Equipment repair
- Precision measuring
- Critical thinking
- Problem-solving abilities
- Safety procedures
- Vehicle maintenance
Timeline
General Service Technician
Pep Boys
04.2023 - Current
Roofing Laborer
Empire Roofing Corporation
01.2023 - 02.2023
Cashier
Dos Amigos
08.2022 - 12.2022
Cashier
AutoZone
11.2021 - 07.2022
Associate of Arts - Automotive Mechanics
Tarrant County College District
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