Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josue Artica

Summary

Highly organized, with exemplary multitasking, time management and customer service skills. Responsible and, willing to go extra mile to assist others with solving problems.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Wawa
07.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.


Warehouse Worker

Costexctp
12.2021 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Education

High School Diploma -

Mater Academy Charter High School
Hialeah Gardens, FL
05.2020

Skills

  • Chemical Reactions
  • Field Operations Support
  • Inventory Control
  • Billing Adjustments and Refunds
  • Email Etiquette
  • Guest Satisfaction
  • Prioritizing Calls
  • Customer Service
  • Process Payments
  • Hospitality Service

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Associate

Wawa
07.2022 - Current

Warehouse Worker

Costexctp
12.2021 - 03.2022

High School Diploma -

Mater Academy Charter High School

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Josue Artica