Josue Cardenas
Indianapolis,United States
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
1
1
year of professional experience
Work History
Supervisor
JW Marriott
Indianapolis, IN
03.2022 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Introduced team contests and goals to enhance productivity and improve employee morale.
Education
Bachelor of Science - Traducción Y Organización
Instituto Universitario Jesus Enrique Lozada
Venezuela04.2018
Skills
- Business Processes and Procedures
- Performance Motivation
- Resolving Complaints
- Quality Standards
- Safe Work Methods
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Priority Management
- Employee Coaching and Motivation
- Social Justice
- Job Assignments
- Administration and Reporting
- Team Assignments
- Supervising Employees
- Leadership
Timeline
Supervisor
JW Marriott
03.2022 - 09.2022
Bachelor of Science - Traducción Y Organización
Instituto Universitario Jesus Enrique Lozada