Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

Josue Gonzalez

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Server Trainer

Cracker Barrel Restaurant
02.2021 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Streamlined server training process for improved employee retention and quicker onboarding.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.

Hospitality Ambassador

Chick-fil-A
06.2018 - 02.2020
  • Enhanced guest satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Reduced wait times for guests through efficient check-in and check-out procedures.
  • Maintained a clean and welcoming environment, ensuring positive guest experiences.
  • Collaborated with other departments to streamline processes and improve overall hotel operations.

Math and Science Tutor

TAMIU
01.2015 - 01.2019
  • Improved students'' understanding of complex math and science concepts by incorporating real-life examples and hands-on activities.
  • Assisted students in achieving higher grades by providing personalized tutoring sessions tailored to individual learning styles.
  • Developed customized lesson plans for each student, focusing on their unique strengths and weaknesses.
  • Enhanced students'' problem-solving skills through practice exercises and targeted feedback on areas for improvement.

Education

Associate of Business Administration - Finance

The University of Texas At San Antonio
San Antonio, TX
12.2024

Skills

  • Guest Relations Management
  • Networking abilities
  • Active listening
  • Time management
  • Critical thinking
  • Self-awareness
  • Effective communication
  • Creativity and innovation

Accomplishments

    Outstanding honorable student at UTSA University

    5 years of volunteer experience at TAMIU university

Languages

Spanish
Full Professional

Affiliations

  • reading books
  • Gym/Hiking
  • Market analysis
  • US economy

Timeline

Server Trainer

Cracker Barrel Restaurant
02.2021 - Current

Hospitality Ambassador

Chick-fil-A
06.2018 - 02.2020

Math and Science Tutor

TAMIU
01.2015 - 01.2019

Associate of Business Administration - Finance

The University of Texas At San Antonio
Josue Gonzalez