Joua Moua
Charlotte,NC
Summary
I want to make a difference in my community by providing compassionate care for older adults and their families. I am interested in a meaningful part-time flexible scheduling career to enhance my healthcare experience.
Overview
20
20
years of professional experience
Work History
Patient Account Coordinator
Atrium Health
Charlotte, NC
08.2013 - Current
- Use of Epic and Cams Systems to review flagged items daily and reconcile patient accounts.
- Process and research electronic remittances, and post amounts to patient accounts.
- Research complex issues and provide resolution in a timely manner.
- Participated in special projects as assigned by supervisor related to process improvement initiatives.
- Demonstrated excellent customer service skills while interacting with insurance payers over the phone or via email.
- Use of Onbase Scanning to attach remit images to pt accts.
Medical Billing and Coding Specialist
Americare Health PC
Charlotte, NC
03.2013 - 08.2013
- Code records by following prescribed coding standards such as ICD-9 and CPT
- Review physician notes and obtain necessary clarifications where necessary
- Assign appropriate medical codes to all diagnosis and services
- Follow up with insurance companies and ensure that all claims come to completion
- Worked with Medicaid, Medicare, Blue Cross Blue Shield, Tricare, United Healthcare
HMO Claims, Patient Accounts
San Bernardino Medical Group
San Bernardino, CA
03.2005 - 03.2007
- Scanned all patients medical, hospital claims, statements, notices and double dates into computer system
- Assist with check processing twice a month and obtain a second signature for amounts over $5,000.00
- Responsible for preparing reports for all health plan audits with 100% results
Education
Medical Billing and Insurance Coding - Certificate
United Education Institute
San Bernardino, CA06.2005
General Education - H.S. Diploma
Valley High School
Santa Ana, CA06.1993
Skills
- Insurance knowledge
- HIPAA Compliance
- Strong Organization
- Follow-up skills
- Insurance Verification
- Payment Processing
Languages
Hmong
Native/ Bilingual
References
References available upon request.
Timeline
Patient Account Coordinator
Atrium Health
08.2013 - Current
Medical Billing and Coding Specialist
Americare Health PC
03.2013 - 08.2013
HMO Claims, Patient Accounts
San Bernardino Medical Group
03.2005 - 03.2007
Medical Billing and Insurance Coding - Certificate
United Education Institute
General Education - H.S. Diploma
Valley High School