Jourdan Batson
Victoria’s Secret
Norman
5
years of professional experience
Sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Work History
Sales Associate
3 Years 8 Months- Provided personalized customer service by assisting shoppers with product selection, sizing, and styling advice, resulting in high customer satisfaction and repeat business
- Drove sales through product knowledge, research, upselling techniques, and effective interpersonal communication, enhancing overall customer engagement
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring an appealing store presentation.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Processed transactions accurately through point-of-sale systems, minimizing errors.
Barista
1 Year 9 Months- Designed and sold personalized goods, enhancing customer experience and satisfaction
- Crafted high-quality coffee beverages following established recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
Education
Bachelor of Art - Public Relations, English Writing
High School Diploma
Skills
Customer relations
Conflict resolution
Retail Sales Strategies
Time Management & Multi-tasking
Project management
Teamwork and collaboration
Team collaboration
Prioritization
Social Media & Marketing Proficiency
Project Management & Meeting Deadlines
Customer Engagement
Excellent people skills
INVOLVEMENT
- Public Relations Student Society of America, Member, 2024-09, Current, Participate in meetings about Public Relations, including discussing current topics, hearing from Guest Lecturers, and attending networking events.
- Gamma Phi Beta, Member, 2023-03, 2023-09, Engaged in sisterhood activities as well as volunteer work
RELATED EXPERIENCE
- Crisis Communication
- Discussed both potential and current crises in Public Relations and how to best help clients
- Public Relations Writing
- Learned about the ins and outs of Public Relations writing
- Public Relations Research
- Learned about research for Public Relations, including background, primary and secondary.
Timeline
Sales Associate
Victoria’s Secret
05.2022 - 01.2026Read More
Barista
Mojo’s Coffee House
11.2020 - 08.2022Read More
Jenks High School
High School Diploma
Read More
The University of Oklahoma
Bachelor of Art from Public Relations, English Writing
Read More