Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Journi Bacon

Menifee,CA

Summary

Dedicated customer service professional with experience in fast-paced environments, skilled in managing transactions, and maintaining high sanitation standards. Recognized for building customer loyalty through attentive service and problem-solving. Strong multitasking abilities and efficiency in handling high-volume operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist, Bakery Cashier

Pawtriotic Pet Hotel LLC.
Menifee, CA
07.2024 - Current
  • Maintained client accounts by obtaining, recording, and updating personal and financial information.
  • I greeted visitors upon entering the store, assisted with product selection, and determined the nature and purpose of the visit.
  • Responded to customer inquiries via phone, email, and in person.
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Handled incoming and outgoing mail and packages.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Handled sensitive information in a confidential manner.
  • Completed basic bookkeeping and document filing.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Handled customer inquiries in a professional manner, providing accurate information regarding products and services.
  • Ensured freshness and quality of bakery goods by performing regular quality checks.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Ensured compliance with health regulations regarding food handling practices.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.

Pizza Maker

My Buddies Pizza
Lake Elsinore, CA
07.2020 - 08.2020
  • Highly skilled at multitasking between various tasks.
  • Maintained cleanliness of work areas throughout shifts, including sanitizing surfaces, washing dishes, and disposing of waste appropriately.
  • Able to efficiently handle large volumes of orders during peak hours, without compromising quality.
  • Cleaned and restocked supplies and ingredients to promote freshness.
  • Measured ingredients accurately using measuring cups or scales.
  • Prepared dough and sauce for pizzas according to recipes.
  • Checked completed orders for correct quantity and quality.

Education

A.A.-T - Music

Mt. San Jacinto Community College
Menifee, CA
12.2024

Skills

  • Customer service, assistance, and interaction
  • Phone Etiquette
  • Scheduling appointments and reservations
  • Bookkeeping skills
  • Communication skills
  • Multitasking
  • Sanitation practices
  • Ingredient preparation
  • Money handling

Certification

Food Handlers Certification, July 2020

Volunteer Experience

  • Girl Scouts of America, 2008-2015, participated in community service projects, fundraising events, and environmental initiatives. Developed leadership, communication, and teamwork skills through group activities, camping trips, and mentoring younger scouts. Gained experience in money handling, retail, and sales early on through managing fundraising efforts and selling Girl Scout cookies. Strengthened goal-setting, time management, and problem-solving abilities while working toward goals and sales initiatives. Fostered a sense of responsibility and community involvement through personal development and ethical decision-making. Discussed with customers to help assist preferences to create a loyal customer base
  • Forest Home-Child Care Assistant, Summer of 2016, 2017, and 2018. Provided care and supervision for children aged 1 to 10 years old. Assisted lead counselors in organizing and facilitating recreational, educational, and faith-based activities while fostering a positive and supportive environment. Promoted Christian values through devotions and group prayers, and communicated effectively with parents about their child’s progress. Demonstrated strong interpersonal skills, adaptability, and teamwork in a dynamic setting and ever-changing environment with the kids.

References

References available upon request.

Timeline

Front Desk Receptionist, Bakery Cashier

Pawtriotic Pet Hotel LLC.
07.2024 - Current

Pizza Maker

My Buddies Pizza
07.2020 - 08.2020

A.A.-T - Music

Mt. San Jacinto Community College

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Journi Bacon