Jousy Garcia
Perryton
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Director
Ochiltree General Hospital
Perryton
07.2021 - Current
- Monitored compliance with federal and state regulations regarding employment standards such as minimum wage requirements.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Collaborated closely with department heads on strategic planning initiatives related to workforce optimization.
- Handled employee conflicts efficiently while following all company procedures.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Complied with local, state, and federal laws and established organizational standards.
- Devised training programs for new and existing employees.
- Served as a point of contact for employees seeking advice or assistance related to HR matters.
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Handled employee discipline and termination to address policy infractions.
- Assisted managers in resolving conflicts between team members by providing mediation services.
- Administered workers' compensation program covering injured employees.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Answered employee questions regarding health benefits and 401k options.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Helped with employee transfers and referrals.
- Aligned HR policies with federal and local regulations.
- Analyzed employee performance data to identify areas of improvement and develop strategies for advancement.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization's HR management system.
Office Manager
Area Eye Center
Perryton
08.2018 - 07.2021
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed, scheduled and coordinated office functions and activities for employees.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed files and records to obtain information and respond to requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained filing system for records, correspondence and other documents.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored inventory levels and placed orders when needed.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Booker High School
Booker, TX05-2002
Some College (No Degree) -
Amarillo College
Amarillo, TXCertification
- SHRM-CP
- Certified Rural Hospital HR Leader
Timeline
Human Resources Director
Ochiltree General Hospital
07.2021 - Current
Office Manager
Area Eye Center
08.2018 - 07.2021
High School Diploma -
Booker High School
Some College (No Degree) -
Amarillo College