Noel Howard
Portland
Summary
To bring to your organization enthusiasm, dedication, responsibility, and good work ethic combined with a desire to utilize my skills obtained through experience.
Human Resources professional prepared to drive organizational success through effective people management and strategic planning. Expertise in employee relations, talent acquisition, and compliance, with strong focus on team collaboration and achieving measurable outcomes. Adaptable and reliable, skilled in navigating dynamic environments and aligning HR strategies with business goals.
Overview
18
18
years of professional experience
Work History
Human Resources Director
Dunkirk Rehab and Nursing
Dunkirk, NY
03.2023 - Current
- Developed and implemented strategic HR initiatives aligned with organizational goals.
- Streamlined HR policies and procedures, enhancing compliance and operational efficiency.
- Managed employee relations, resolving conflicts and fostering a positive workplace culture.
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Processed employee claims involving performance issues and harassment.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Medical Records Director
Dunkirk Rehab and Nursing
Dunkirk, NY
03.2023 - Current
- Keeping records for residents
- Collaborated with healthcare teams to streamline patient information retrieval processes.
- Developed training programs for staff on medical records protocols and software usage.
- Conducted audits of medical records to maintain quality assurance and integrity of data.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
Certified Nurses Aide
Chautauqua Nursing and Rehab
Dunkirk, NY
08.2015 - Current
- Ensure comfort and safety
- Supported quality of life for patients by engaging in meaningful conversations, therapeutic activities, and providing companionship during free time.
- Provided compassionate care to residents, promoting comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments, ensuring timely and accurate documentation of vital signs.
- Maintained cleanliness and safety of resident areas, adhering to infection control protocols.
- Supported residents with mobility challenges, facilitating effective transfer techniques to enhance independence.
- Trained new aides on best practices for patient care and facility policies, fostering a collaborative environment.
Unit Secretary
Chautauqua Nursing and Rehab
Dunkirk, NY
07.2017 - 03.2023
- Managed medical records and maintained confidentiality, utilizing electronic health record systems effectively.
- Scheduled appointments and coordinated communication between patients, families, and healthcare providers to enhance patient care.
- Assisted nursing staff by organizing unit supplies and maintaining inventory levels for efficient operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
Toddler Specialist
ABC123 Daycare Center
Fredonia, NY
02.2011 - 01.2015
- Collaborated with parents to establish effective communication regarding children's progress and needs.
- Developed and implemented age-appropriate educational programs to enhance child development.
- Trained and mentored junior staff on best practices in early childhood education.
- Evaluated classroom environments to ensure safety and compliance with regulatory standards.
- Designed engaging activities that promote social, emotional, and cognitive skills in children.
- Facilitated workshops for parents on child development topics, fostering community involvement.
- Analyzed curriculum effectiveness and made strategic adjustments to improve learning outcomes.
Security Officer
U.S. Security
Buffalo, NY
11.2009 - 01.2011
- Maintain perimeter security utilizing video cameras and rounds
- Responsible for Access Control to Nestle Purina Petcare property
- Maintain a security Log for all Inbound and Outbound Tractor Trailers and Visitors
- Essential communications with Purina Personnel via radio and paging
- Teamwork is essential among the Security Officers to ensure coverage and flexibility
- Stationed at Nestle Purina Petcare Company
Assistant Manager
KwikFill
Fredonia, NY
08.2007 - 01.2009
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff on best practices for customer service and sales techniques.
- Developed and implemented inventory management strategies to minimize waste and optimize stock levels.
- Analyzed sales data to identify trends, leading to improved product placement and promotions.
- Enhanced team performance through regular feedback sessions and skill development workshops.
- Coordinated with vendors to streamline supply chain processes, improving order accuracy and delivery times.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed scheduling and staffing needs to ensure optimal coverage during peak business hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Certified Nurses Aide
Chautauqua County Home
Dunkirk, NY
05.2008 - 08.2008
- Worked with the elderly while ensuring their comfort and safety
- Aided with everyday activities to maintain an “at home” environment
- Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual resident needs.
- Mentored junior staff through performance evaluations, providing constructive feedback for skill enhancement and development.
- Provided exceptional bedside manner while administering medications under the supervision of licensed nurses or physicians.
- Assisted in maintaining a clean and safe environment for patients, staff, and visitors by following infection control protocols.
- Prevented pressure ulcers on bedridden patients through regular repositioning, skin assessments, and reporting any concerns to the supervising nurse promptly.
- Promoted emotional support for patients and their families by actively listening and empathizing with their concerns during difficult times.
Education
Associate degree -
High School graduate - undefined
Skills
- Benefits administration
- Compliance management
- HR analytics
- Records management
- Human resources administration
- Employee relations
- Payroll management
- Records maintenance
- Retention strategies
- Background checks
- Recruitment strategy
- Onboarding
- Exit interviews
- Training programs
- Onboarding process
Timeline
Human Resources Director
Dunkirk Rehab and Nursing
03.2023 - Current
Medical Records Director
Dunkirk Rehab and Nursing
03.2023 - Current
Unit Secretary
Chautauqua Nursing and Rehab
07.2017 - 03.2023
Certified Nurses Aide
Chautauqua Nursing and Rehab
08.2015 - Current
Toddler Specialist
ABC123 Daycare Center
02.2011 - 01.2015
Security Officer
U.S. Security
11.2009 - 01.2011
Certified Nurses Aide
Chautauqua County Home
05.2008 - 08.2008
Assistant Manager
KwikFill
08.2007 - 01.2009