Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jovan Sorrells

Jovan Sorrells

Springfield,MO

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Planet Fitness. Proven ability to resolve issues promptly while maintaining a welcoming environment. Skilled in time management and safety protocols, with a strong commitment to teamwork and efficiency in fast-paced settings. Quick learner dedicated to enhancing operational success.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Planet Fitness
Springfield, MO
02.2025 - Current
  • Monitored visitor access control systems including issuing identification badges when necessary.
  • Maintained an organized reception area and ensured that al guests were attended to promptly.

Resolved any customer complaints or issues in a timely fashion

following established protocols

Trash Truck Driver

Card Recycling
Springfield MO
03.2024 - 04.2024
  • Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
  • Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
  • Worked closely with supervisors to improve route efficiencies and identify best practices.
  • Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.

Truck Driver

TransAm
Olathe, KS
09.2023 - 02.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Mini Truck Off Operator

SMC Packaging Group
Springfield,MO
10.2021 - 06.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Warehouse Forklift Operator

DHL Supply Chain
Springfield,MO
08.2018 - 10.2021
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Education

Professional Truck Driver -

Missouri Technical Institute
Springfield, MO
09.2023

GED -

Arkansas High School
Forest City AR
08.2013

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Team worker
  • Quick to learn new skills

Timeline

Front Desk Receptionist

Planet Fitness
02.2025 - Current

Trash Truck Driver

Card Recycling
03.2024 - 04.2024

Truck Driver

TransAm
09.2023 - 02.2024

Mini Truck Off Operator

SMC Packaging Group
10.2021 - 06.2023

Warehouse Forklift Operator

DHL Supply Chain
08.2018 - 10.2021

Professional Truck Driver -

Missouri Technical Institute

GED -

Arkansas High School
Jovan Sorrells