Jovanah Diaz
Rancho Cucamonga,Ca
Summary
Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 2 years of experience facilitating staff teams and working alongside medical personnel. Strong skills in budgeting and recordkeeping.
Overview
4
4
years of professional experience
Work History
Assistant Clinic Manager
Accelerated Urgent Care
06.2022 - Current
- Acted as liaison between upper management and clinical staff reporting updates and concerns to ensure seamless communication.
- Participated in community outreach events representing the clinic and fostering positive relationships with local organizations.
- Boosted employee morale and retention through regular team-building activities, open communication channels, and recognition programs.
- Increased overall efficiency of the clinic by developing and implementing new policies and procedures.
- Maintained confidentiality of sensitive patient information by implementing secure filing systems and restricting access only to authorized personnel.
- Improved staff performance through regular training sessions and continuous feedback on their progress.
Brand Ambassador
Forever 21
10.2021 - 05.2022
- Achieved and exceeded sales goals in line with prescribed selling strategy
- Completed floorsets, filled floor and rang up customers
- Functioned as team player by working with other members to deliver sales goals.
Receptionist
MANE Salon
09.2020 - 09.2021
- Welcome customers with friendly greeting, answered general questions
- Confirmed appointments, communicated with clients and updated client records
- Consistently kept reception area clean and tidy maintained presence at desk area
- Listened closely to customer complaints and responded appropriately to issues.
Education
High School Diploma -
Canyon Springs
06.2019
Skills
- Team Management
- Healthcare Regulations Compliance
- Patient Care Coordination
- Training and mentoring
- Employee Supervision
- Clinical Staff Management
References
- Krystle Frazier, (714) 323-4219, Nurse Practitioner
- Amanda Maruffo, (909) 470-7795, Lead Front Desk Receptionist
- Brianda Jimenez, (909) 471-2867, Salon Owner
Languages
Spanish
Professional Working
Timeline
Assistant Clinic Manager
Accelerated Urgent Care
06.2022 - Current
Brand Ambassador
Forever 21
10.2021 - 05.2022
Receptionist
MANE Salon
09.2020 - 09.2021
High School Diploma -
Canyon Springs
Similar Profiles
Nahyelie JimenezNahyelie Jimenez
Front Desk Receptionist at Accelerated Urgent CareFront Desk Receptionist at Accelerated Urgent Care
Raquel LopezRaquel Lopez
Medical Office Assistant at Accelerated Urgent CareMedical Office Assistant at Accelerated Urgent Care
Luisa DiegoLuisa Diego
Medical Assistant at Accelerated Urgent CareMedical Assistant at Accelerated Urgent Care
Terry FlorezTerry Florez
Limited Scope X-Ray Technician at Accelerated Urgent CareLimited Scope X-Ray Technician at Accelerated Urgent Care
Gelza Salazar., M.S., AMFTGelza Salazar., M.S., AMFT
S.O. Clinician at New Day Recovery CenterS.O. Clinician at New Day Recovery Center