Jovanna Santoyo
Salinas,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Administrative Assistant/Bookkeeper
Laboso Tax Services
Salinas, CA
01.2024 - 03.2025
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled daily sales, returns, and financial reports in QuickBooks
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systemsAnswered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Delivery Driver
Amazon
Hollister, CA
11.2022 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
General Laborer
Tosca
Salinas, CA
02.2018 - 07.2019
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Stay at Home Mom
Stay At Home Mom
01.2011 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Accounting Assistant
Natividad Medical Center
Salinas, CA
01.2010 - 12.2010
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Completed payroll functions to facilitate accurate and prompt staff payments.
Education
Tax Preparer
Latino Tax Pro
Salinas, CA01.2025
Business Office Tech -
Center For Employment Training
Salinas08.2012
GED -
Mount Toro High School
Salinas, CA06.2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Recordkeeping
- Strong Problem Solver
- Bookkeeping
- Quickbooks
Languages
spanish
Full Professional
English
Full Professional
Timeline
Administrative Assistant/Bookkeeper
Laboso Tax Services
01.2024 - 03.2025
Delivery Driver
Amazon
11.2022 - 01.2024
General Laborer
Tosca
02.2018 - 07.2019
Stay at Home Mom
Stay At Home Mom
01.2011 - 01.2018
Accounting Assistant
Natividad Medical Center
01.2010 - 12.2010
Business Office Tech -
Center For Employment Training
GED -
Mount Toro High School
Tax Preparer
Latino Tax Pro