Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
Generic

Jo'Vannha Parrish

Fort Lauderdale

Summary

Detail-oriented and dependable administrative professional with a strong background in front office operations, data entry, and customer service. Skilled in managing records, handling multi-line phone systems, and maintaining confidential information. Eager to contribute to a courthouse environment by providing reliable clerical support and ensuring smooth day-to-day operations.

Overview

2026
2026
years of professional experience

Work History

Front Desk Receptionist

Success Tms
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Routed incoming mail and messages to relevant personnel without delay.

Front Office Assistant

National Billing Institute
09.2023 - Current
  • Maintain and update patient records and office databases with a high level of accuracy
  • Handle a multi-line phone system; direct calls and take messages as needed
  • Verify insurance and assist clients with billing inquiries professionally
  • Serve as first point of contact with patients, offering courteous and helpful support
  • Perform general administrative duties such as scanning, filing, and scheduling

Receiving Clerk

Whitehall Nursing Home
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • File important documents and keep them well organized.
  • Greet and direct all visitors and vendors
  • preform other clerical duties as needed, such as filing, photocopying,and collating
  • maintain work area and break room in a neat and orderly manner.

Board Operator (Part-Time)

WEXY 1520 AM Radio Station
09.2019 - 01.2023
  • Operated audio equipment during live radio shows
  • Screened and directed caller inquiries to show hosts
  • Ensured compliance with broadcast rules and standards

General Worker

Broward County School Board
08.2019 - 01.2023
  • Supported day-to-day school operations with setup, cleaning, and logistics
  • Provided assistance at school events, ensuring a safe and organized environment
  • Offered friendly, helpful service to students, staff, and visitors

Education

Diploma - Medical Front Office and Billing

Florida Career College
Margate, FL
01.2023

High School Diploma -

Coral Springs High Scool
Coral Springs, FL
06-2007

Skills

  • Administrative & Clerical Support
  • Data Entry & Records Management
  • Customer Service & Professional Communication
  • Multi-Line Phone System Handling
  • Appointment scheduling
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Confidentiality & HIPAA Awareness
  • Customer service

Additional Experience

  • Externship – Broward Specialty Center, Coconut Creek, FL
  • Medical Front Office & Billing Assistant | Jul. 2023 – Sept. 2023
  • Gained hands-on experience in office procedures, billing systems, and medical software
  • Assisted in verifying insurance, entering data, and managing confidential patient files
  • Supported a fast-paced front office with professionalism and efficiency

Timeline

Front Office Assistant

National Billing Institute
09.2023 - Current

Board Operator (Part-Time)

WEXY 1520 AM Radio Station
09.2019 - 01.2023

General Worker

Broward County School Board
08.2019 - 01.2023

Front Desk Receptionist

Success Tms

Receiving Clerk

Whitehall Nursing Home

Diploma - Medical Front Office and Billing

Florida Career College

High School Diploma -

Coral Springs High Scool

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