Jovanny Martinez
Oklahoma City
Summary
Dedicated professional with strong customer service skills. Proven track record in problem resolution and team collaboration.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Generalist
Braum's Ice Cream & Dairy Store
Oklahoma City
06.2025 - 07.2026
- Streamlined product selection and order processing to improve customer satisfaction.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
- Provided friendly customer service to enhance shopping experience.
- Enhanced customer experience by maintaining cleanliness and organization of store environment.
- Operated cash register efficiently, managing transactions accurately.
- Stocked shelves with ice cream and dairy products daily to ensure product availability.
- Followed safety protocols for food handling and cleanliness standards.
- Improved team productivity by maintaining cleanliness and organization of work areas and surfaces.
- Maintained positive working relationship with fellow staff and management.
Education
Santa Fe South High School
Oklahoma City, OK08-2026
Skills
- Cash handling
- Customer service
- Problem resolution
- Team collaboration
- Time management
- Schedule coordination
- Continuous improvement
- Effective communication
Languages
English
Professional
Spanish
Professional
Timeline
Generalist
Braum's Ice Cream & Dairy Store
06.2025 - 07.2026
Santa Fe South High School