Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Open To Work
Hi, I’m

Joy Anderson

McKinney

Summary

Full time Shift Supervisor, Rx with background in managing pharmacy operations efficiently and effectively. Strength lies in strong leadership skills, deep understanding of pharmaceutical policies, procedures, and regulations. Demonstrated ability to improve workflow processes, enhance team performance, and ensure customer satisfaction. Takes pride in fostering a positive work environment for staff while ensuring high-quality patient care.

Resourceful Shift Supervisor, Rx with a knack for maintaining high productivity and efficiently completing tasks. Skilled in inventory management, compliance adherence, and workflow optimization. Excel in leadership, communication, and problem-solving to enhance team performance and patient satisfaction. Committed to delivering quality service in fast-paced environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
years of professional experience
2023
years of post-secondary education

Work History

CVS Pharmacy
Wylie

Shift Supervisor, Rx
10.2024 - Current

Job overview

  • Managed inventory levels and assisted with stock replenishment tasks.
  • Performed opening and closing duties, including cash reconciliation.
  • Assisted customers with prescription orders by verifying information related to insurance coverage and dosage amounts.
  • Prepared medications based on physician orders.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Worked with pharmacy technicians to expedite urgent requests.
  • Assisted pharmacists in preparing prescriptions for patients accurately.
  • Resolved customer inquiries and provided support as needed.
  • Ensured compliance with safety regulations and company policies.
  • Maintained a clean and organized work environment for staff and customers.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily sales transactions.
  • Supervised and managed team of employees to ensure efficient operations.
  • Developed strategies to increase customer satisfaction ratings while minimizing costs associated with returns or refunds.

AutoZone
Rowlett

Parts Sales Manager
05.2022 - 10.2024

Job overview

  • Managed inventory levels to ensure optimal stock availability and minimize shortages.
  • Trained and mentored staff on product knowledge and customer service techniques.
  • Developed promotional strategies to enhance sales and attract new customers.
  • Collaborated with suppliers to negotiate pricing and secure favorable terms.
  • Assisted customers in selecting parts that meet their vehicle needs effectively.
  • Provided excellent customer service by responding to inquiries in a timely manner.
  • Assisted buyers in selecting appropriate products based on their needs.
  • Conducted complimentary battery checks, testing and wiper installations.
  • Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
  • Performed regular price checks to ensure competitive rates were maintained.
  • Collaborated with other departments to provide optimal customer experience.
  • Processed payments from customers and updated financial records accordingly.
  • Analyzed market demand to understand parts needs and collaborated with colleagues and vendors to beat competition and boost availability of present and future parts and materials.
  • Trained staff on closing procedures and best practices.
  • Implemented safety protocols to maintain a secure working environment during closures.
  • Verified accuracy of register totals at end of day; reconciled discrepancies between registers and bank deposits.

Education

DeVry University
Chicago, IL

Associate of Applied Science from Cyber Security
03.2022 - 07.2024

Mt. Morris Alternative School
Mt. Morris, MI

Skills

  • Inventory management
  • Prescription verification
  • Medication preparation
  • Compliance assurance
  • Cash reconciliation
  • Team supervision
  • Stock replenishment
  • Customer relationship management
  • Sales strategy development
  • Problem solving
  • Effective communication
  • Employee training
  • Cash handling
  • Shift paperwork completion
  • Customer service focus
  • POS system operation

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Remote

Salary Range

$20/hr - $1000/hr

Timeline

Shift Supervisor, Rx

CVS Pharmacy
10.2024 - Current

Parts Sales Manager

AutoZone
05.2022 - 10.2024

DeVry University

Associate of Applied Science from Cyber Security
03.2022 - 07.2024

Mt. Morris Alternative School

06.2020
Joy Anderson