Joy Haggard
La Grange,KY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Bank Teller
5/3 Bank
La Grange, KY
09.2021 - Current
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Responded and assisted customers with account inquiries and updates.
- Built and maintained client relationships through quality, personalized interactions.
- Maintained confidentiality of bank records and client information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Welcomed customers and offered pleasant service during entire transaction.
Daycare Teacher
The Tot Spot Child Care
Crestwood, KY
10.2022 - 09.2023
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
ClickList Lead
Kroger
La Grange, KY
02.2018 - 09.2021
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Babysitter
Friends/Family
Higdon, AL
08.2010 - 02.2018
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Listened to parent directions and followed guidelines for children's
- Reacted quickly in emergency situations and used good judgment under stress.
Education
High School Diploma -
Pennfoster
05.2018
Skills
- Reliable
- Stress Tolerance
- Cash Handling
- Friendly
- Customer Service
- Teamwork
Timeline
Daycare Teacher
The Tot Spot Child Care
10.2022 - 09.2023
Bank Teller
5/3 Bank
09.2021 - Current
ClickList Lead
Kroger
02.2018 - 09.2021
Babysitter
Friends/Family
08.2010 - 02.2018
High School Diploma -
Pennfoster