Joy Hammond
Greenville
Summary
Dynamic salon owner with a proven track record at Hair Hut, excelling in customer service and inventory control. Enhanced customer retention through exceptional service and effective communication. Skilled in hiring and onboarding, ensuring a compliant and safe environment while delivering top-notch hair styling techniques. Committed to creating a welcoming atmosphere for clients and staff.
Overview
13
13
years of professional experience
Work History
Salon Owner/Operator
Hair Hut
09.2012 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Education
Cosmetology - Cosmetology
Cosmetology Career Institute
Greenville, TX11.2005
Skills
- Customer service
- Scheduling
- Decision-making
- Customer service management
- Hiring and onboarding
- Inventory control
- Customer relations
- Health and safety
- Hair styling techniques
- Appointment scheduling
Timeline
Salon Owner/Operator
Hair Hut
09.2012 - Current
Cosmetology - Cosmetology
Cosmetology Career Institute
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