Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joy Homa

Grantsville,MD

Summary

Customer-oriented General Manager 30 years of experience with both corporate and three owner operators. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.

Overview

2
2
years of professional experience

Work History

General Manager

FEC Management
12.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, etc.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Northern HS
Accident, MD

Skills

  • Profit and Loss
  • Staff Development
  • Food Preparation and Safety
  • Budgeting and Cost Control Strategies
  • Vendor Partnerships
  • Coaching and Mentoring
  • Employee Scheduling
  • Labor Cost Controls
  • Multimillion-Dollar P&L Management
  • Communication Skills
  • Time Management
  • Top Talent Recruiting, Hiring and Retention
  • Customer Experience

Timeline

General Manager

FEC Management
12.2021 - Current

High School Diploma -

Northern HS

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Joy Homa