Summary
Overview
Work History
Education
Skills
Software
Timeline
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Joyce Dong

Student
Chapel Hill,NC

Summary

Energetic student eager to apply knowledge of project coordination and completion to achieve company goals. Dedicated to working hard to make positive contributions. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience
9
9
years of post-secondary education
1
1
Language

Work History

Cashier Team Lead

Asian Cafe
Concord , North Carolina
05.2022 - 08.2022
  • Facilitated and logged store opening, closing and shift changes.
  • Operated POS cash register and equipment to collect payments.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Communicated with customers and team members to solve problems.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Head Hostess

Asian Cafe
Concord, North Carolina
02.2019 - 04.2022
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Governed dining area to coordinate, usher and remove obstacles to drive positive dining experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Head Hostess

JJ's Fresh Kitchen & Bar
Concord, North Carolina
07.2018 - 12.2018
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.

Education

High School Diploma -

Concord Academy
Concord, North Carolina
08.2013 - 05.2021

Bachelor of Science - Biostatistics And Math

University of North Carolina At Chapel Hill
Chapel Hill, NC
08.2021 - Current

Skills

POS systems

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Software

Microsoft Excel

Timeline

Cashier Team Lead

Asian Cafe
05.2022 - 08.2022

Bachelor of Science - Biostatistics And Math

University of North Carolina At Chapel Hill
08.2021 - Current

Head Hostess

Asian Cafe
02.2019 - 04.2022

Head Hostess

JJ's Fresh Kitchen & Bar
07.2018 - 12.2018

High School Diploma -

Concord Academy
08.2013 - 05.2021
Joyce DongStudent