Joyce Giraldo
Summary
Proven Manager at El Bochinche Restaurant, adept in financial management and team leadership. Excelled in boosting customer satisfaction and employee productivity, significantly enhancing business performance through strategic problem-solving and effective communication. Skilled in mentoring and project management, consistently achieving objectives within tight deadlines.
Overview
7
7
years of professional experience
Work History
Manager
El Bochinche Restaurant
09.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Project Management
- Financial Management
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Manager
El Bochinche Restaurant
09.2017 - Current
High School Diploma -
Northeast High School
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