Joyce Johnson
Chicago
Summary
Adept at navigating the dynamic airline environment, I excelled at Envoy Airlines by ensuring passenger safety and satisfaction. My expertise in first aid and unwavering customer service skills significantly enhanced the in-flight experience. Known for reliability and a strong work ethic, I consistently contributed to the team's success and upheld the company's brand reputation.
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
16
16
years of professional experience
Work History
Flight Attendant
Envoy Airlines
02.2006 - 02.2022
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Education
HS Diploma - Business Education
Chicago Vocational HS
Chicago, IL06.1979
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
Timeline
Flight Attendant
Envoy Airlines
02.2006 - 02.2022
HS Diploma - Business Education
Chicago Vocational HS
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