Joyce Schaub

• Streamline operations by implementing efficient processes and procedures for administrative tasks.
• Enhance communication to P&D management through regular meetings, reports, and updates.
• Report issues to higher management with great detail.
• Monitor daily missing packages and communicate with the Business Contractors.
• Interact well with Business Contractors to build connections and nurture relationships.
• Use Excel daily to draft and review missing packages as well as a few other reports.
• Assist with the handling of damaged packages and repacking them for ontime delivery.
• Assist with getting address corrections done in a timely manor.
• Handle customer mail by answering emails, and CEBS.
• Assist with getting the over goods processed and ready to be delivered to original customer, send out to the hub, or to be donated.
• Assist with working ITQA and resolving address and kickout issues with the system.
• Attend forum meetings with management and the Business Contractors.
• Assist with answering the phone and helping with customers in getting and finding packages.
• Helped with some QVI's.
• Have worked with DRO a little.

• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints professionally, resolving issues to maintain positive relationships with clientele.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Managed inventory control, cash control, made bank deposits and runs, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted with hiring, training and mentoring new staff members.
• Trained new employees on proper protocols and customer service standards.
• Scheduled employees for shifts, making weekly schedules.
• Monitored daily cash discrepancies, inventory shrinkage.
• Reported issues to higher management with great detail.
• Threw freight in a fast and timely manor when the trucks would come in.
• Did bookkeeping and kept tract of files.
• Did store resets and holiday setups.

• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures. Made bank deposits.
• Interacted well with customers to build connections and nurture relationships.
• Got inventory ready for the sales floor and customers.
• Maintained a clean store ready for daily operations.
• Managed efficient cash register operations.
• Prioritized helping customers over completing other routine tasks in store.
• Rotated merchandise and displays to feature new products and promotions.

Started out as a courtesy clerk. Bagged customer's items and carried them out to their vehicles.

Refilled bags when needed, and made sure carts were brought in from the parking lot.

Worked in the bakery for a bit. Helped bake goods, small decorations on cakes, Helped customer with their orders.

Was a nigh auditor for a while. Went through the daily cashiers tills. Balanced the cash, checks, coupons and anything else they had for that day.

Bookkeeping duties as well. Made schedules.

Made sure the morning duties we done and the store was ready to open for business. Got tills ready for the cashiers. Made bank deposits and change orders for the safe.

Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Supported administrative staff with timely completion of daily tasks.

Trained new employees on company procedures and software tools.

Stocked and maintained the inventory on the shelves. Kept them clean and nice looking.