Joyce Christina Grey
Los Angeles,CA
Summary
Store manager with three years of experience managing retail and sales operations. Key strengths include team management, customer relations, and inventory management. Excellent organization, communication, and problem-solving skills with special experience in boosting revenue and sustaining team efficiency.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
Giggles LA
Los Angeles, CA
05.2022 - Current
- I supervise the hiring, training, and performance of all sales associates
- I ensure customer satisfaction is maintained and all customer complaints are resolved efficiently
- I single-handedly grossed $30K in sales this past year through consistent clientele
- I check in new inventory upon delivery and monitor all inventory levels
- I maintain a clean and organized appearance of the sales floor for both customers and staff
Freelance English Editor
MDPI
Los Angeles, CA
01.2022 - 02.2024
- I proofread scientific journals for correct grammar, punctuation, and formatting prior to publication
- I ensured that all content complied with MDPI’s house rules
- I increased productivity of the publishing department by submitting all proofread material within 24 hours
Seasonal Retail Sales Clerk
Universal Studios Hollywood
Universal City, California
04.2023 - 05.2023
- I greeted customers and suggested popular items based on the current season
- I drove sales forward by actively offering the “Item-of-the-Day” and “Add-on-of-the-day” to all customers
- I operated a cash register and balanced out the cash till after every shift
- I restocked and organized the sales floor as needed and maintained a clean environment
Education
Bachelor of Arts - English
University of Nevada, Las Vegas
Las Vegas, NV 08.2017 - 05.2021
Skills
- Employee training
- Performance management
- Inventory management
- Customer service
- Multitasking
- Effective communication
- Attention to detail
- Time management
Timeline
Seasonal Retail Sales Clerk
Universal Studios Hollywood
04.2023 - 05.2023
Store Manager
Giggles LA
05.2022 - Current
Freelance English Editor
MDPI
01.2022 - 02.2024
Bachelor of Arts - English
University of Nevada, Las Vegas
08.2017 - 05.2021