Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joyeshia Covington

Aberdeen,NC

Summary

Dedicated and empathetic Registered Medical Assistant offering 7 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Pinehurst Surgical
Pinehurst , NC
04.2023 - Current
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Provided instruction to patients on medication usage and treatment plans.
  • Maintained clinical records according to HIPAA regulations.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Conducted physical examinations of patients utilizing standard diagnostic instruments.
  • Processed prescription refills in accordance with established protocols.

Registered Medical Assistant

Cape Fear Valley Medical Center
Fayetteville, NC
08.2021 - 11.2023
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Maintained clinical records according to HIPAA regulations.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Conducted physical examinations of patients utilizing standard diagnostic instruments.
  • Managed daily data entry into electronic health record systems.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Provided assistance in emergency situations as needed.

Registered Medical Assistant

Fastmed Urgent Care
Aberdeen, NC
02.2019 - 07.2022
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.

Registered Medical Assistant

Favorite Healthcare Staffing
Durham, NC
03.2020 - 06.2020
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.

Registered Medical Assistant

North Moore Family Practice
Robbins, NC
01.2019 - 02.2019
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.

Registered Medical Assistant

AAA All American Associates In Family Medicine
Fayetteville, NC
03.2018 - 07.2018
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Education

High School Diploma -

Scotland High School
4 2010

Bachelor of Arts - Political Science

Fayetteville State University
Fayetteville, NC
05-2024

Medical Assisting

Fayetteville Technical Community College
2 2018

Some College (No Degree) - Political Science

St. Andrews University

Skills

  • Regulatory compliance
  • Medical records management
  • Medication administration
  • Direct patient care
  • Specimens collection and processing
  • Understands medical procedures
  • Charting expertise
  • Stocking supplies
  • Patient scheduling
  • Wound care and irrigation
  • Data entry
  • Professional bedside manner
  • Venipuncture and phlebotomy

Certification

  • BLS
  • Mental Health First Aider
  • AMT Certified

Timeline

Registered Medical Assistant

Pinehurst Surgical
04.2023 - Current

Registered Medical Assistant

Cape Fear Valley Medical Center
08.2021 - 11.2023

Registered Medical Assistant

Favorite Healthcare Staffing
03.2020 - 06.2020

Registered Medical Assistant

Fastmed Urgent Care
02.2019 - 07.2022

Registered Medical Assistant

North Moore Family Practice
01.2019 - 02.2019

Registered Medical Assistant

AAA All American Associates In Family Medicine
03.2018 - 07.2018

High School Diploma -

Scotland High School

Bachelor of Arts - Political Science

Fayetteville State University

Medical Assisting

Fayetteville Technical Community College

Some College (No Degree) - Political Science

St. Andrews University

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Joyeshia Covington