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Associate Principal Engineer

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Dynamic IT professional with extensive experience at UPS, excelling in desktop troubleshooting and network maintenance. Proven track record in enhancing operational efficiency and user satisfaction through effective technical support and training. Adept at implementing IT solutions that streamline processes, fostering collaboration and continuous improvement within teams.

Dynamic professional with a Bachelor's and Associate's degree in Technology and Management, blending 4 years of hands-on technical expertise in Information Technology with a proven track record of leadership in a managerial capacity for 3 years. Leveraging over 5 years of customer service proficiency across diverse business domains, I bring a robust foundation in technology, adept management skills, and a customer-centric approach to drive impactful results and foster organizational growth.

Reliable Customer Service Representative with an extensive track record in demanding sales and account management environments. Strong presenter, communicator, and problem solver working effectively and productively with diverse customers and individual needs. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dedicated, hardworking IT professional with over 30 years of experience in technical support & network administration in various industries. Demonstrates expertise in troubleshooting, research, documentation, & problem solving. Recognized as a dependable, intelligent, self-starter capable of making an immediate contribution. Effective team member known for ability to provide training, mentorship, & leadership. Extremely customer oriented. Technical competencies as follows Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Paul Kim

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Sr. IT Technician

IT Technician

PC Deployment Specialist

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Bachelor of Science - Computer Engineering

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Sr. IT Technician

IT Technician

PC Deployment Specialist

Bachelor of Science - Computer Engineering

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