J. Scott Carter
Zebulon,NC
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
33
33
years of professional experience
Work History
Supervisor
Smithfield Parks and Recreation
Smithfield, NC
01.2004 - Current
- Maintain facilities and amenities to ensure community enjoyment.
- Perform routine maintenance tasks, including cleaning fields, and stocking amenities.
- Monitor/Follow safety protocols to guarantee a secure environment for patrons.
- Assist visitors with inquiries and provide information regarding park activities.
- Teach skills & provide guidance/instruction for soccer, baseball, and basketball to kinder age children
- Officiate basketball games for young children – mainly ages 6 thru 10.
- Officiate adult recreational softball games.
- Assist with the setup and tear down of equipment for various recreational programs.
Sales Consultant
Leverage HR
Tallahassee, FL
01.2025 - 01.2025
- Responsible for marketing and selling Growth by Design, CUVM (Credit Union Vendor Management), HR and other group product and service offerings to produce revenue and growth objectives.
- Developed and executed a growth plan including coordinated events to promote GBD and CUVM products and services.
- Acted as a sales and marketing consultant for new and existing clients
- Expanded business reach with networking techniques such as credit union league meetings and vendor shows.
- Assisted customers in determining their needs and developing solutions for Marketing and Vendor Management product and service offerings.
- Actively assisted in preparing and presenting proposals to customers for products and services to secure new and renew existing contracts and provide essential details to close sales.
- Maintained records on all phases of activity, including documentation and tracking to enable identification of trends.
- Used Salesforce to organize credit union information including, but not limited to product information, key contacts, and visit/communication notes. Also provided management with regular status reports, both written and verbal with prospect status.
- Assisted management with the development of new or improved products and services by researching, communicating, and resolving customer problems/needs and making recommendations based on that research
- A business services provider for The League that leverages credit union system resources, relationships, and industry knowledge for optimal performance and sustained growth of its clients & partners
Regional Sales Manager
Commercial Business Systems
Goldsboro, NC
01.2008 - 01.2024
- Responsible for prospecting, servicing and selling core processing and financial services to credit unions managing $20 million - $650 million Assets. In conjunction with core processing, also responsible for sales and support of in-house and online financial services such as - credit union data processing software & add-on products and services.
- Created/Maintained Credit Union data using Hubspot to track all relevant information such as contacts, products, communications and follow up notes.
- Key contact for business partners, such as ATM, share draft, and debit card processors, credit bureaus, hardware providers, and other third-party partners.
- Developed strong relationships with Credit Union CEOs and staff serving as the primary liaison between the Credit Union and CBS support team while nurturing client relations and retention of contracts
- Operated as the key contact and account manager for progressive credit union clients. Performed in-depth assessments of clientele needs. Created product sales, marketing and training material to educate clients and provide personalized in-service presentations containing valuable information to demonstrate full product functionality and highlighting how the products can enhance clientele experiences
- Integrated comprehensive assessments, supply linkages to various resources, planning, monitoring, crisis intervention, supportive counseling, and coordination with other team members.
- Significant role in the company’s expansion into new credit union markets throughout the United States. Current clientele in: Virginia, North Carolina, South Carolina, Tennessee, Georgia, Alabama, Florida, Illinois, Connecticut, New York, Nebraska, California, Pennsylvania and Mississippi
- Attended credit union league meetings, vendor shows and workshops to maintain customer relationships and broaden networking opportunities among the credit union community
- A privately held company that provides premium software and IT services for the Union Industry
Owner/Operator
SC Sports
Smithfield, NC
01.2002 - 01.2009
- Strategic planning, development, and production management for a retail sporting goods store and indoor batting cages
- Responsible for hiring and managing all staff; as well as onboarding and team building
- Responsible for coaching and performance assessments
- Practiced an optimized work efficiency, structured discipline, and met on-time delivery requirements
- Maintained strong partner relationships and active community involvement through Little League Associations, Wake & Johnston County school systems, and church organizations
- Retail sporting goods store
Dealer Manager
Nuvox Telecommunication
Raleigh, NC
01.2001 - 01.2002
- Expansion of existing account base through personal network of prior clients and identification of current and potential private and commercial Nuvox users
- Responsible for conducting seminars to provide client training of products and services
- A communications provider delivering a full array of communication services
Affinity Sales Manager
BTI
Raleigh, NC
01.1998 - 01.2001
- Consistently met or exceeded monthly sales quota
- Assisted the direct sales force in generating new leads, implementing and managing strategic sales and distributing leads to the sales force
- Onboarded new hires on the business “Affinity” program
- Identified and sold new association relationships
- Represented the company through various networking functions and trade shows to maintain and generate product exposure
- A communications group that provides integrated security, communication and IT products
Account Executive
Sprint
Raleigh, NC
01.1996 - 01.1998
- Client communications consultant with diverse experience in direct sells, and high implementation of customer satisfaction
- Development and maintained client base through proactive customer service, networking, cold calling, and referral techniques
- A telecommunications company
Teacher/Coach
Johnston County School System
Smithfield, NC
01.1993 - 01.1996
Education
BS - Health and Physical Education, BA in Sociology
Barton College
Wilson, NC08-1993
Skills
- Account Management
- Business Priorities & Engagement
- Team Building, Leadership & Mentoring
- Performance Analysis & Metrics Management
- Strategic Planning & Tactical Execution
- Customer Service Relations
- Continuous Improvement Practices
- Project Management
- Regulatory Compliance
- Organizational Design & Business Development
- Excellent Communication Skills
- Teamwork and collaboration
AWARDS
Leading Association Manager - Quarterly Trip Award Winner - 1999 & 2000, Leading Raleigh Sales Representative - 150% of Quota - 1998, Who’s Who Among Educators - Student Nomination – 1993
Timeline
Sales Consultant
Leverage HR
01.2025 - 01.2025
Regional Sales Manager
Commercial Business Systems
01.2008 - 01.2024
Supervisor
Smithfield Parks and Recreation
01.2004 - Current
Owner/Operator
SC Sports
01.2002 - 01.2009
Dealer Manager
Nuvox Telecommunication
01.2001 - 01.2002
Affinity Sales Manager
BTI
01.1998 - 01.2001
Account Executive
Sprint
01.1996 - 01.1998
Teacher/Coach
Johnston County School System
01.1993 - 01.1996
BS - Health and Physical Education, BA in Sociology
Barton College