Juan Acosta
Summary
Proven track record in enhancing customer engagement and teamwork at Home Depot, demonstrating exceptional customer service and problem-solving skills. Excelled in fast-paced environments, significantly improving store visual appeal and efficiency. Skilled in financial accuracy and fostering repeat business, embodying a results-driven approach with a focus on continuous improvement.
Overview
3
3
years of professional experience
Work History
Sales Associate
Home Depot
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Busser
La Industria Bakery & Cafe
02.2021 - 01.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
No Degree - Cybersecurity
Miami Dade College
Miami, FL06.2026
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Sales Associate
Home Depot
08.2022 - Current
Busser
La Industria Bakery & Cafe
02.2021 - 01.2022
No Degree - Cybersecurity
Miami Dade College
High School Diploma -
Coral Gables Senior High School