Juan C. Garcia
Las Vegas,NV
Summary
Dedicated, dependable, and dynamic server skilled in suggestive upselling with a solid background in providing exceptional customer service in high-paced environments.
I always effectively manage tables and collaborate with my kitchen staff to ensure smooth operations and satisfy all patrons. I'm very good at demonstrating strong multitasking abilities and pay attention to detail, ensuring a seamless dining experience.
Overview
22
22
years of professional experience
Work History
Server
Grand Lux Cafe
Las Vegas, NV
01.2020 - 01.2026
- Delivered exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
- Managed food and beverage orders, ensuring accuracy and timely delivery to enhance dining experience.
- Collaborated with kitchen staff to maintain high standards of food presentation and quality.
- Resolved customer complaints swiftly, maintaining positive relationships and encouraging repeat business.
- Developed efficient workflows during peak hours, streamlining operations to improve service speed and efficiency.
Server
Mon Ami Gabi
Las Vegas, NV
01.2015 - 12.2019
- Trained new servers on menu items, service protocols, and restaurant policies to ensure consistent performance.
- Oversaw dining area cleanliness and organization, contributing to a welcoming atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Hash House a Go Go
Las Vegas, NV
01.2010 - 12.2014
- Oversaw dining area cleanliness and organization, contributing to a welcoming atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
East Hampton Point Resort and Marina
Long Island, NY
01.2004 - 11.2009
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
C.E.N.CH
Mexico CitySkills
- Strong work ethic
- Professional appearance
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- High volume dining
- Team collaboration
- Sales expertise
- Suggestive selling
- Task prioritization
- Table setting knowledge
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Grand Lux Cafe
01.2020 - 01.2026
Server
Mon Ami Gabi
01.2015 - 12.2019
Server
Hash House a Go Go
01.2010 - 12.2014
Server
East Hampton Point Resort and Marina
01.2004 - 11.2009
High School Diploma -
C.E.N.CH