Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Juan Contreras

Tomball,TX

Summary

Driven restaurant server with several years of foodservice experience. Skillful in memorizing detailed menus for thorough customer education. Commended and recognized for maintaining positive attitude and great sense of humor during peak hours.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Restaurant Server

Royal Caribbean International
North Miami, FL
12.1996 - 12.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Coordinated table assignments to optimize guest flow and dining experiences.
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely food preparation and service.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Provided exceptional service to high volume of daily customers.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Processed payments from customers using cash registers or POS systems.
  • Complied with safety procedures when handling food items or cleaning materials.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Education

High School Diploma -

Frankling Delano Roosevelt
Puerto Cortes
05-1985

Skills

  • Customer service
  • Menu knowledge
  • Table management
  • POS systems
  • Food safety
  • Beverage pairing
  • Food preparation knowledge
  • Alcohol service
  • Guest service
  • Task prioritization
  • Adaptability and flexibility

Accomplishments

  • Safe food handling for public Health and development of professional Skills
  • Best customer service of the Month

Certification

  • Connecting with customers
  • Certificate of Security Awareness
  • Certificate of Crowd Management
  • Food Sanitation safety USPH training
  • Certificate of Sealing wine service
  • Connecting with customers

Timeline

Restaurant Server

Royal Caribbean International
12.1996 - 12.2024

High School Diploma -

Frankling Delano Roosevelt

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