Juan DELACRUZ

Banquet Food Server

meadowood napa valley

Napa, CA

07.2021 - Current

Delivered exceptional customer service, addressing guest needs promptly.
Participated in ongoing training to enhance job skills and knowledge.
Adhered to all company guidelines regarding uniform and appearance standards.
Set up, maintained, and broke down catering events efficiently.
Upheld exceptional food, beverage and service standards to surpass customer expectations.
Maintained clean and organized dining areas for guests' satisfaction.
Ensured proper table settings for various event types and functions.
Prepared for busy periods by restocking stations and maintaining clean work areas.
Served food and beverages to customers.
Demonstrated knowledge of menu items, offering recommendations when needed.
Communicated effectively with colleagues to optimize workflow efficiency.
Used clear communication to relay food and drink orders to kitchen staff.
Trained new team members on company policies and procedures.
Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
Facilitated special requests, accommodating dietary restrictions or allergies.
Provided exceptional service to high volume of daily customers.
Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.