Juan De La Cruz
Hot Springs,AR
Summary
Hi there I am Juan De La Cruz a proven team collaborator and have a track record of significantly enhancing customer satisfaction and kitchen efficiency at Chick-fil-A. Bilingual communication skills and expertise in food safety contribute to success in fast-paced environments. Strong adaptability and problem-solving abilities consistently meet and exceed employer expectations. Dedicated to continuous learning and leveraging language skills to support diverse teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Chick-fil-A
Hot Springs, AR
12.2023 - Current
- Assisted cook team by preparing sandwiches and salads.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Responded promptly to customer complaints regarding food quality or service issues.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
Overnight Cleaner
Oaklawn Jockey Club
Hot Springs, AR
09.2022 - 12.2023
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Collected trash from floors within hallways, bathrooms and work areas.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Transported trash bags to designated disposal areas.
- Followed company uniform, performance and security policies with every job.
Education
Associates of Liberal Sciences -
National Park College
Hot Springs, ARSkills
- Customer service
- Food safety
- Inventory management
- Team collaboration
- Order processing
- Time management
- Bilingual communication
- Fast thinking
- Problem solving
- Adaptability
Affiliations
- Playing Soccer with friends
- Spending time with family
- Traveling
- Hiking
- Working out
Languages
Spanish
Native/ Bilingual
Certification
- Biliteracy Seal for Spanish
Timeline
Kitchen Staff Member
Chick-fil-A
12.2023 - Current
Overnight Cleaner
Oaklawn Jockey Club
09.2022 - 12.2023
Associates of Liberal Sciences -
National Park College
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