Juan Dominguez Dominguez
Durham,NC
Summary
Effective at operating in fast-paced, demanding restaurant settings. Specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities. Expertise in POS systems and restocking inventory, keeping areas clean and tidy and correctly processing payments.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
Durham , NC
12.2023 - Current
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Prepared reports summarizing the results of each training session.
- Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
- Participated in regular meetings with store managers to discuss employee performance metrics.
- Ensured compliance with local health regulations related to food preparation, storage, sanitation.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Operated cash registers to process customer purchases accurately and efficiently.
- Greeted customers courteously and assisted them with their queries.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
Fulfillment Associate
Amazon
Garner , NC
02.2022 - 12.2023
- Operated forklift safely in order to move large quantities of products within the warehouse.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Utilized RF scanners to enter data into computer system regarding product location and quantity.
- Adhered strictly to company policies regarding handling of hazardous materials.
- Followed safety protocols when operating machinery such as conveyor belts, hoists, lifts.
- Stacked boxes on pallets in an organized manner for easy access by delivery drivers.
- Ensured that all packages were properly sealed, labeled and shipped out in a timely manner.
Unload Associate
Target
Durham, NC
03.2022 - 08.2022
- Maintained cleanliness of loading dock area and equipment.
- Assisted with cycle counts to ensure accuracy of inventory records at all times.
- Stocked shelves with merchandise in an orderly manner following company guidelines.
- Restocked products when necessary ensuring proper rotation of products based on expiration date.
- Unloaded truck and palletized merchandise onto the sales floor according to store planograms.
- Checked for damaged goods, reported any discrepancies to supervisor, and repackaged accordingly.
- Performed regular maintenance checks on all material handling equipment such as pallet jacks and lift trucks.
- Collaborated with team members to achieve department goals within deadlines.
Unload Team Lead
Lowes Home Improvment
Morrisville, NC
07.2020 - 02.2022
- Palletized goods for storage or transport utilizing shrink wrap machines and plastic banding equipment.
- Ensured compliance with company safety standards and OSHA regulations at all times.
- Communicated effectively with co-workers regarding daily tasks assignments.
- Maintained an organized work area by sweeping floors, wiping down surfaces and removing debris from the dock area.
- Performed cycle counts on inventory items as requested by supervisor or lead personnel.
- Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
- Operated a variety of material handling equipment such as conveyor systems, order pickers, reach trucks, power jacks and other related warehouse machinery.
- Efficiently unloaded merchandise from incoming trucks and containers, ensuring timely processing of goods.
Cashier
The Home Depot
Durham , NC
11.2019 - 06.2020
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Worked in different departments depending on business needs and trends.
Education
Bachelor of Arts - Psychology
North Carolina Central University
Durham, NC12-2025
Associate of Arts - Psychology
Durham Technical Community College
Durham, NC05-2025
High School Diploma -
Middle College High School @ Dtcc
Durham, NC05-2019
Skills
- Specialty beverages knowledge
- Sales proficiency
- Training background
- Health codes understanding
- Health codes compliance
- Employee Performance Management
- Leadership experience
- Forklift Operation
- Material Handling
- Inventory Control
- Inventory staging
- Production Reporting
Affiliations
- Versed in a variety of instruments such as guitar, piano, and violin.
- Participate in combat sports training such as boxing and mixed martial arts.
- Cooking is a passion and love learning new recipes and techniques.
- Love for exercise and have extensive knowledge in areas of workouts and supplements.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Barista Trainer
Starbucks
12.2023 - Current
Unload Associate
Target
03.2022 - 08.2022
Fulfillment Associate
Amazon
02.2022 - 12.2023
Unload Team Lead
Lowes Home Improvment
07.2020 - 02.2022
Cashier
The Home Depot
11.2019 - 06.2020
Bachelor of Arts - Psychology
North Carolina Central University
Associate of Arts - Psychology
Durham Technical Community College
High School Diploma -
Middle College High School @ Dtcc