Juan Guillen
Chula Vista,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Uber Technologies Inc.
San Diego, CA
05.2022 - Current
- Managed workload of 1-3 orders per customer
- Applied time management skills to meet strict timelines
- Maintained good communication between customers and myself
- Ensured safe and efficient operation of vehicle
- Adhered to all traffic laws and regulations
- Conducted routine vehicle inspections and maintenance
- Provided excellent customer service during delivery process
Volunteer Worker
Juridica Especialistas de Occidente
La Paz, Baja California Sur
08.2024 - 08.2024
- Managed and organized paperwork for all cases
- Completed online applications for the State Government and courts
- Welcomed and assisted customers with a positive attitude
- Reviewed notifications of cases from courts and state government
- Provided administrative support to attorney
Student and Volunteer
San Ysidro High School
San Diego, CA
03.2019 - 04.2019
- Facilitated communication between school and parents, teachers, and students
- Managed individual daily tasks efficiently
- Demonstrated strong time management skills to meet deadlines
Education
Bachelor of Arts - Economics
San Diego State University
San Diego, CACertificate - Leadership
City Miami University
Miami, FLSkills
- Customer service
- Microsoft Excel
- Microsoft 365
- Time Management
- Communications
- Leadership
- Critical thinking
- Data analysis
- Problem-Solving
- Research
- Statistics
Languages
Spanish
Native/ Bilingual
Timeline
Volunteer Worker
Juridica Especialistas de Occidente
08.2024 - 08.2024
Delivery Driver
Uber Technologies Inc.
05.2022 - Current
Student and Volunteer
San Ysidro High School
03.2019 - 04.2019
Bachelor of Arts - Economics
San Diego State University
Certificate - Leadership
City Miami University
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