Juan Manrique
Goodyear,AZ
Summary
Accomplished Director of Operations with a proven track record in driving market results and enhancing team performance through strategic planning and cross-functional coordination.
Overview
20
20
years of professional experience
Work History
Regional Director of Operations
DaVita
Phoenix, AZ
09.2024 - Current
- Directed management of 17 dialysis clinics in Phoenix, dedicated to serving over 1300 patients effectively.
- Led leadership development programs that streamlined both operational and clinical workflows, fostering improved collaboration and staffing strategies.
- Coordinated and implemented strategies for talent pipeline development, focusing on leadership growth within Arizona and New Mexico regions.
- Drove market results by 25% in clinical outcomes category to support overall business growth while ensuring financial and workforce KPI targets were met.
- Established and nurtured relationships with local nephrology groups and hospitals to enhance collaboration and support business expansion.
- Leveraged data analysis to identify clinical trends leading to better outcomes for dialysis patients
Senior Operations Manager
Amazon
Goodyear, AZ
09.2022 - 09.2024
- Optimized outbound operations for leading AR facility in Arizona, facilitating the weekly shipment of 3 million units.
- Guided the establishment of comprehensive management frameworks in pick pack and ob dock departments.
- Optimized operational efficiency by implementing detailed process enhancements and intentional shift execution to achieve a 20% increase in outbound throughput year-over-year.
- Facilitated collaboration between safety RME and PXT teams to optimize safety standards and strengthen connection results throughout the site.
- Directed outbound logistics at a Gen 4 IXD site to optimize sorting processes for over 1 million cartons each week.
- Analyzed existing workflows and developed initiatives to optimize building efficiency and productivity.
- Conducted comprehensive data analysis to drive improvements in productivity across IXD and AR building flow processes.
Operations Manager
Amazon
Tucson, AZ
07.2020 - 08.2022
- Enhanced efficiency of operational processes in pick pack and AR health departments to support team performance and productivity.
- Facilitated collaboration among diverse teams to optimize AR health processes, resulting in improved throughput.
- Created comprehensive training initiatives for operations leaders to enhance both technical proficiency and interpersonal skills.
- Collaborated with various sites to implement process enhancements, leveraging outbound subject matter expertise to optimize regional performance.
District Senior Director
Target
Seattle, WA
06.2015 - 04.2020
- Directed store operations to enhance efficiency and customer satisfaction in Seattle, WA and East Los Angeles regions.
- Implemented strategic process enhancements aimed at maximizing retail sales within a high-revenue market of 450mm.
- Hired, trained, and mentored a team of 85 managers to enhance operational efficiency and ensure effective staffing strategies at all locations.
- Collaborated with statewide market peers as a logistics subject matter expert to drive instocks optimization initiatives.
- Managed execution of various remodel and pilot projects, fostering teamwork among construction, marketing, and operations departments to achieve project goals.
Store Leader
Target
Tucson, AZ
03.2006 - 06.2015
- Directed store operations to enhance customer experience and elevate sales performance across multiple locations in AZ market.
- Facilitated targeted training sessions to boost team leadership capabilities and drive market success.
- Analyzed stockroom operations and established inventory management strategies to improve overall sales performance.
Education
Bachelor of Science - Marketing Management
University of Arizona
Tucson, AZ05-2005
Skills
- Operational efficiency
- Data-driven decision making
- Workforce planning
- Cross-functional coordination
- Strategic planning and execution
- Leadership training
- Process improvements
- Teamwork and collaboration
- Problem-solving
- Financial controls implementation
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Regional Director of Operations
DaVita
09.2024 - Current
Senior Operations Manager
Amazon
09.2022 - 09.2024
Operations Manager
Amazon
07.2020 - 08.2022
District Senior Director
Target
06.2015 - 04.2020
Store Leader
Target
03.2006 - 06.2015
Bachelor of Science - Marketing Management
University of Arizona