Energetic and quick to learn new skills, with a strong commitment to delivering excellent customer service. I actively listen to and apply feedback from managers to continuously improve my performance.
Overview
3
3
years of professional experience
Work History
Server
KPOT
Jersey City, New Jersey
10.2023 - Current
Cleaned tables and chairs to prepare dining area for next customers.
Addressed complaints to kitchen staff and served replacement items.
Delivered food orders promptly and courteously.
Provided excellent customer service to ensure satisfaction.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Greeted customers, answered questions and recommended specials to increase profits.
Host
The Lola Restaurant
Hoboken, New Jersey
07.2023 - 04.2024
Balanced cash drawers at the end of each shift.
Managed dining room layout to maximize efficiency of staff members.
Directed patrons to lounges and waiting areas.
Accommodated guests with children and special needs to promote comfortable dining experience.
Answered telephone to provide dining information and take reservations.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Host
Metropolis restaurant
Hoboken , New Jersey
05.2023 - 08.2023
Balanced cash drawers at the end of each shift.
Managed dining room layout to maximize efficiency of staff members.
Directed patrons to lounges and waiting areas.
Server
Kpot Korean Bbq &Hot Pot
Englewood, NI
10.2022 - 07.2023
Provided excellent customer service to ensure satisfaction.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Prepared drinks according to standard recipes.
Server and Host
Blue Moon Cafe
Englewood, NJ
03.2022 - 10.2022
Cleaned tables and chairs to prepare dining area for next customers.
Addressed complaints to kitchen staff and served replacement items.