Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angie Amaya

Englewood,NJ

Summary

Energetic and quick to learn new skills, with a strong commitment to delivering excellent customer service. I actively listen to and apply feedback from managers to continuously improve my performance.

Overview

3
3
years of professional experience

Work History

Server

KPOT
Jersey City, New Jersey
10.2023 - Current
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions and recommended specials to increase profits.

Host

The Lola Restaurant
Hoboken, New Jersey
07.2023 - 04.2024
  • Balanced cash drawers at the end of each shift.
  • Managed dining room layout to maximize efficiency of staff members.
  • Directed patrons to lounges and waiting areas.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered telephone to provide dining information and take reservations.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Host

Metropolis restaurant
Hoboken , New Jersey
05.2023 - 08.2023
  • Balanced cash drawers at the end of each shift.
  • Managed dining room layout to maximize efficiency of staff members.
  • Directed patrons to lounges and waiting areas.

Server

Kpot Korean Bbq &Hot Pot
Englewood, NI
10.2022 - 07.2023
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Prepared drinks according to standard recipes.

Server and Host

Blue Moon Cafe
Englewood, NJ
03.2022 - 10.2022
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Delivered food orders promptly and courteously.
  • POS system
  • Costumer service

Education

Certification - Dental Assistant

Always Health Institute
West New York, NJ
03-2025

High School Diploma -

Memorial High School
West New York, NJ
06-2020

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Attention to detail
  • Online reservations
  • Telephone reception
  • Server support
  • Hospitality and accommodation
  • Verbal and written communication
  • Adaptable to change

Languages

Spanish
Native/ Bilingual

Timeline

Server

KPOT
10.2023 - Current

Host

The Lola Restaurant
07.2023 - 04.2024

Host

Metropolis restaurant
05.2023 - 08.2023

Server

Kpot Korean Bbq &Hot Pot
10.2022 - 07.2023

Server and Host

Blue Moon Cafe
03.2022 - 10.2022

Certification - Dental Assistant

Always Health Institute

High School Diploma -

Memorial High School
Angie Amaya