Juan Montejo
Miami,FL
Summary
Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
6
6
years of professional experience
Work History
Supervisor of Care Coordination
Banyan Health Systems
2022.03 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Case Manager
Camillus House
2021.01 - 2022.01
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Case Manager
Comprehensive Health Services Inc.
2018.04 - 2020.06
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Youth Care Worker
Catholic Charities
2018.01 - 2018.04
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Completed clear and concise documentation of youth behavior and actions.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Evaluated needs of youth and outlined measures to address.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Attended treatment team meetings to discuss youth's mental and behavioral progress.
Education
Bachelor of Arts - Sociology
Florida International University
Miami, FLAssociate of Arts - Pre-Law
Miami Dade College
Miami, FL12.2018
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06.2014
Skills
- Process Implementation
- Operational Records Maintenance
- Risk Management
- Critical Thinking
- Service Utilization Improvements
- Patient Safety
- Medical Clinical Procedures
- Records Maintenance
- HIPAA Guidelines
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Supervisor of Care Coordination
Banyan Health Systems
2022.03 - Current
Case Manager
Camillus House
2021.01 - 2022.01
Case Manager
Comprehensive Health Services Inc.
2018.04 - 2020.06
Youth Care Worker
Catholic Charities
2018.01 - 2018.04
Bachelor of Arts - Sociology
Florida International University
Associate of Arts - Pre-Law
Miami Dade College
High School Diploma -
Miami Coral Park Senior High School
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